CONTENT MODERATOR

What upskill content moderator can do for clients:

Fully managed content moderation service to maintain quality and safety

Upskill offers a fully managed service that includes a dedicated content moderator, a customer success manager, quality control supervision, on-demand training, a complimentary task management app, and more.

1. Content review
   • Monitor and review user-generated content to ensure it meets community guidelines and standards.
2. Community management
   • Engage with your online community, address concerns, and foster a positive environment.
3. Spam detection
   • Identify and remove spam content to maintain the integrity of your platform.
4. Policy enforcement
   • Enforce content policies and guidelines to ensure a safe and respectful online space.
5. User support
   • Assist users with content-related issues and provide guidance on community guidelines.
6. Content reporting
   • Generate reports on content moderation activities and trends to help improve community management strategies.
7. General administration
   • Handle administrative tasks such as documentation, reporting, and scheduling moderation activities.
8. Appointment scheduling
   • Coordinate and schedule content reviews, respond to queries, and ensure prompt follow-up on unresolved issues.